Read our practice policies on these pages.
Access plan
The aim is to improve: – Patient access (especially same/next-day). This can be enhanced by ‘Care navigation training at PCN and practice level, safe triage protocols for redirection (Pharmacy First,...
Accessibility
Accessibility statement for Kings Road Medical Centre Kings Road Medical Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No....
Chaperones
The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”) will be required. This impartial observer will be a practice Nurse or Health Care...
Complaints policy
We do our utmost to have a harmonious environment and efficient surgery, but if you are unhappy with our procedure and you wish to air a grievance. All complaints will be...
Infection Control Policy
We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour...
Medical education
We are a training practice for Physician assistants. At times, you may be asked if a student can be present during your consultation. Your consent will always be requested beforehand,...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Date published: 20th September, 2023
Date last updated: 14th July 2025