Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- fill out a repeat prescriptions request form from reception
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
Your prescription will be ready for collection 48 hours after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP. You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice. You will not have to collect a paper repeat prescription from your GP practice. Go to the NHS website for further information.
Any prescription requests for warfarin require an INR level from the patient which is found in the patient’s yellow book. When requesting Warfarin please bring your INR reading, as clinicians will not process the prescription without INR reading. You may be able to order or cancel your repeat prescriptions online.